ShadeWorx respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect

We may collect information you voluntarily provide to us, including your name, phone number, email address, property or service address, and information related to requests for estimates, products, installations, service, or other inquiries.

We may also collect limited information automatically when you visit our website, such as browser, device, and website usage information.

How We Use Your Information

ShadeWorx may use your information to:

• Respond to inquiries and requests for estimates
• Schedule appointments and installations
• Communicate regarding estimates, orders, installations, and service
• Provide customer support
• Send promotional or marketing communications when you have specifically consented to receive them
• Improve our website, products, and services

SMS/Text Messaging Privacy

If you choose to receive text messages from ShadeWorx, we may use your mobile phone number to send messages related to your inquiry, appointments, estimates, orders, installations, service, and, where separately authorized, promotional offers and marketing communications.

We do not sell or share your SMS opt-in data, mobile information, or SMS consent with third parties or affiliates for marketing or promotional purposes.

SMS consent is not a condition of purchasing products or services from ShadeWorx.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.

Sharing of Information

We may share personal information with service providers when reasonably necessary to operate our business, provide requested services, process transactions, maintain our website, or communicate with customers.

We do not sell personal information for third-party marketing purposes.

Mobile phone numbers, SMS opt-in information, and SMS consent are excluded from any sharing with third parties or affiliates for marketing or promotional purposes.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Your Choices

You may request that we update or correct your personal information or stop certain communications from us. You may opt out of SMS messages at any time by replying STOP.

Contact Us

If you have questions about this Privacy Policy or how ShadeWorx handles your information, please contact us through the contact information provided on our website.